Services / Leak Detection / Trace & Access
Trace and access leak detection in London & surrounding counties
We find the leak and write the report your insurer needs, with an itemised quotation for the repairs.
- Insurer has asked for the source of the leak
- Escape of water claim
- Loss adjuster involved
- Leak hidden in a wall or floor
- Repairs needed after the claim
Water flooding in right now? Get in touch and we can stop the leak, then repair the damage.
Trace and access for your insurance claim
Trace and access is the part of many buildings insurance policies that may cover the cost of locating a hidden leak and gaining access to it. Cover varies by policy, so we recommend checking with your insurer.
We use a range of specialist techniques and equipment, including cutting-edge 3D scanning, thermal imaging and acoustic sensors, to locate leaks from the surface before any opening-up is undertaken. Where access is required, we target only the areas indicated by our findings, helping to minimise damage and disruption.
We have successfully located the source of every leak we have investigated to date. If we cannot locate your leak, you don’t pay for the investigation.
What the report gives you and your insurer
Our clear, professional report includes:
Cause and location of the leak
Investigation methods and equipment used
Clear findings and supporting photographs
Recommended remedial works
Fully itemised repair quotation
Professional documentation to support your insurance claim
Once your claim is approved, we take care of everything from start to finish. The same experienced team repairs the leak, dries the affected areas and completes the reinstatement and redecoration, giving you and your insurer one point of contact throughout the entire process.
How a leak investigation works
01Instant estimate
Non-invasive leak investigations are charged at a fixed fee of £450 + VAT per leak, covering London and the surrounding areas. Locations further afield can be arranged at an additional cost. If we cannot locate the leak, you don’t pay.
02Investigation
Our specialist investigation process and advanced technology enable us to locate leaks quickly and accurately, often without causing damage to your property. We have a proven track record in leak detection, and we guarantee to find the source of the leak or you don’t pay.
03Report and quotation
You receive a clear, detailed report explaining the cause and extent of the problem, together with a fully itemised quotation for the required repairs. Our documentation can be submitted to your insurer, and we can support you throughout the insurance claim process.
04Repairs
The same experienced team that investigates your leak can also carry out the repairs. There are no subcontractors or unnecessary handovers, and we manage the entire process from the initial investigation through to completion.
Cost of trace and access
Our non-invasive leak investigation is £450 + VAT per leak, including a detailed written report and fully itemised repair quotation. If we cannot locate the source of your leak, you don’t pay.
Many buildings insurance policies include trace and access cover, which may pay for the investigation, subject to your policy terms and your insurer’s approval. We provide the reports and documentation you need to support your insurance claim.
Example leak investigation report
You get a clear written report showing where the leak is and what caused it, backed by photos, thermal images and a 3D scan, with an itemised quotation for the repairs. It’s ready to send straight to your insurer.
Why use Perlini for leak detection
Our leak detection guarantee
We have successfully located the source of every leak we have investigated to date. If we cannot locate the source of your leak, you don’t pay for the investigation.
Targeted opening-up
We use non-invasive detection methods to identify the most likely leak location before any opening-up is undertaken. Where access is required, we target the precise area indicated by our findings. This minimises unnecessary damage and reduces the reinstatement needed.
Written report
We provide a clear, professional report detailing our findings, detection methods and recommended works. You can submit it to your insurer as part of a trace and access claim.
Itemised quotation
The report includes a fully itemised quotation for the required repairs, so you and your insurer get clear, transparent pricing.
End-to-end repair service
Our experienced team can manage the entire process, from leak detection and repair through to drying, reinstatement and redecoration. We do not use subcontractors, so you get consistent standards and clear accountability from investigation to completion.
Accredited & trusted
CHAS accredited, Constructionline Gold member, expert installer of Safeguard products, Biokil approved contractor and multi-award-winning service provider.
What clients say
"Ross and the team were so helpful and professional. I cannot recommend them more and will be working with them again."
Ellie Hickling
"Perlini are by far the best contractors I have worked with. I am always confident they will find a solution to even the most difficult problems and their work is always to an exceptional standard."
Dom Chan
"We had a water leak in our kitchen that had caused a lot of damage to the walls. Ross was amazing from the start, and gave excellent advice about dealing with the insurers. The team did great work and I am so happy I chose this company. Absolutely 100% would recommend."
Charlotte Newland
"Ross and his guys could not have done a better job!!! He was so helpful from the start offering great advice and carrying out the most amazing transformation to my basement flat. I really could not recommend him and his team more. Will definitely be using them for any ongoing work I have in the future."
Rose Gordon
Frequently asked questions
Questions about trace and access.
Other leak detection services
Inter-flat leaks
Leaks between neighbouring properties often lead to disruption and tension between residents. We quickly identify the source of the leak and provide easy-to-understand reports, ensuring everyone has a clear understanding of our findings and the cause of the leak.
Emergency plumbing
If a pipe has burst or you have a leak that needs to be stopped immediately, our team provides a fast emergency response to limit the damage, prevent further loss and protect your property and possessions.
Water-damage restoration
A leak or flood can cause serious damage to walls, ceilings and floors. We identify and fix the source of the water, dry the affected areas, carry out structural and cosmetic repairs, and redecorate your property.